Sunday, September 15, 2013

Tough Talks



Manager, boss, parent, coach, friend, or neighbor - difficult conversations are going to happen.  The worst thing to do is to not have them and hope the situation or problem will correct itself; it won't.  
Do not fear the conversation: prepare your facts, figure out how you will deliver the message, set aside time for the conversation, then have it.  Treat the employee, vendor, child, or partner with respect, give them time to respond and give feedback.  Ensure you are both on the same page before the conversation ends.
You may both learn something.







No comments:

Post a Comment