Thursday, December 19, 2013

Work Toward Loyalty






Good morning,
Price may get them in (and may even cause some to shop around), but it is the service and experience a customer receives that makes him loyal to you or your brand. We lead such hectic lives it is wonderful to find a brand you can count on to get it right and put you first.
How comforting is it to walk into your favorite restaurant where you are known, the food is consistent, and, the service right on? The service provider who is always on time, knowledgeable, and friendly? 
Need to see the numbers, check out this infographic from Entrepreneur.com
Customers have choices - work toward loyalty.
As always, I welcome your comments.
Cheers,
Toby